Privacy Policy
Last updated: 05 May 2025
At Ayubowan Escapes (Pvt) Ltd, we care deeply about your privacy. When you explore our website or travel with us, we understand you're trusting us with your personal information — and we take that responsibility seriously.
This Privacy Policy explains how we collect, use, and protect your information, whether you're just browsing or booking a private tour with us in Sri Lanka.
What Information We Collect
When you use our website or contact us, we may collect the following details:
- Your name and contact details (email, phone number)
- Country of residence and travel interests
- Tour preferences or custom requests
- Booking-related details (travel dates, group size, accommodation needs)
- IP address, device type, browser data (collected via cookies and analytics)
We only collect information that helps us serve you better — we don’t ask for anything we don’t need.
How We Use Your Information
Your data helps us:
- Design and confirm your travel experience
- Respond to your inquiries
- Share important updates related to your tour
- Improve our website and customer service
- Occasionally send helpful travel inspiration or offers (only if you opt in)
We never sell your information or misuse it. We use your data only to give you a smooth and personal experience with Ayubowan Escapes.
Sharing Your Information
We may share your details — but only with trusted partners involved in your trip:
- Hotels, transport providers, and guides
- Payment processors (only for confirming bookings)
- Legal or government authorities if legally required
Each partner is expected to follow strict confidentiality and data safety practices.
Cookies and Tracking
Like most websites, we use cookies and similar tools to understand how visitors use our site. This helps us improve your browsing experience.
You can manage or disable cookies anytime through your browser settings.
Your Rights
You have full control over your personal data. You can:
- Ask what data we hold about you
- Request updates or corrections
- Ask us to delete your data (unless legally required to retain it)
- Unsubscribe from emails anytime
Just email us at admin@ayubowanescapes.com — we’ll respond as soon as we can.
Protecting Your Data
We use secure systems and limited access policies to protect your information. Only authorized team members can access your personal data, and we never store sensitive payment details on our servers.
Privacy for Children
Our services are intended for adults and families. We don’t knowingly collect data from children under 13 without permission from a parent or guardian.
Updates to This Policy
As our services grow, we may update this policy. When we do, we’ll post the latest version here and update the “last updated” date above. If it’s a major change, we’ll let you know directly.
Contact Us
If you have questions about this policy or how your data is handled, please reach out.
Ayubowan Escapes (Pvt) Ltd
📍 53/1 Ihalawatta, Epaladeniya, Giriulla, Sri Lanka
📧
admin@ayubowanescapes.com
📞 +94 77 475 2863